One of the hardest things for most people to say is, “I’m sorry.” Why? It all boils down to pride.
It’s hard to admit when we are wrong and even harder to ask someone to forgive us, especially if the other person was partly to blame. However, making amends is part of seeking humility, and humility is a character quality God holds in high esteem. James 4:10 - “Humble yourselves in the sight of the Lord, and he shall lift you up.”
Yesterday, once again, I fell down and broke a friend. Words were said, out of place, And I hope that it's not too late to right this wrong ‘cause I was wrong. I struck the match, and I burned the bridge; And I'm to blame for all of it. I lost your trust when I drew my sword; this distance is my just reward. Can I undo the damage done?
Apologizing humbles us by reminding us that we are not perfect and we need forgiveness from God and from other people. When we know we have wronged God or someone else, God expects us to make it right. How? By repenting and confessing our sin to Him, and receiving His forgiveness. 1John 1:9 - “If we confess our sins, he is faithful and just to forgive us our sins, and to cleanse us from all unrighteousness.”
Once we have repented and confessed, we should do whatever we can to make it right. Read the example of Zacchaeus in Luke 19:8. Likewise, if someone comes to us to apologize for something they did, we must be gracious enough to extend forgiveness. Colossians 3:13 - “Forbearing one another, and forgiving one another, if any man have a quarrel against any: even as Christ forgave you, so also do ye.” See also Ephesians 4:32
You can never go wrong with an apology from the heart.